Privacy Policy

Last updated: January 2025

The Allen House Bed & Brunch respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect the following information when you interact with us:

Name
Email address
Phone number
Address (when required for booking)
Payment and billing details (processed securely by our booking provider)
Any information you choose to share in messages, inquiries, or forms

We also receive basic website usage data (such as page visits or device type) to help us improve the site and guest experience.

2. How We Use Your Information

We use your information to:

Process and manage bookings
Communicate with you about reservations or inquiries
Provide customer support
Improve our services
Meet legal, tax, or administrative requirements
Occasionally share important updates or announcements (you may opt out anytime)

We do not sell or trade your personal information to outside parties.

3. Payments & Booking Security

Bookings and payments are handled through secure third-party systems (such as Wix Hotels / Wix Bookings or our approved booking platform). Your payment information is encrypted and handled according to industry security standards.

4. Cookies & Website Tools

Our website may use cookies and analytics tools to help us understand how visitors use the site. This helps improve performance, usability, and guest experience. You may disable cookies in your browser if you prefer.

5. Sharing of Information

We may share information only when necessary for:

Booking and payment processing
Legal or regulatory requirements
Protecting our business or guests if required

We do not otherwise share personal information with unrelated third parties.

6. Data Retention

We retain guest information only as long as necessary to:

Provide services
Meet legal or accounting obligations
Maintain reasonable business records

7. Your Rights

You may request:

Access to your personal data
Correction of inaccurate information
Deletion of information when legally permissible

To do so, contact us at:
📧 service@theallenhousebnb.com

8. Children’s Privacy

Our website and services are not intended for children under 16, and we do not knowingly collect information from minors.

9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

The Allen House Bed & Brunch
Ridgefield, Washington
📧 service@theallenhousebnb.com